Billing Descriptor
Animate AI charges one-time video production orders through Stripe after checkout.
Payment Processing
Payments are processed by third-party payment providers. The exact statement descriptor, payment method label, and transaction timing may vary by card network, bank, wallet, region, or payment provider.
Receipts
Order receipts and payment confirmations are sent to the email address used during checkout. Keep your receipt for support, refund, or account questions.
Taxes and Fees
Prices may exclude taxes, currency conversion fees, card issuer fees, or other charges applied by your bank or payment provider. Any applicable taxes shown at checkout are based on the information available at the time of purchase.
Billing Enquiries
For billing questions, contact [email protected] with your order reference and the email used at checkout.